Cancellation conditions
By YML:
YML reserves the right, at its sole discretion, to cancel any booking for reasons including but not limited to:
- Cyclones or adverse sea/weather conditions
- Force majeure events
- Safety concerns
If YML cancels, customers may choose to reschedule or receive a full refund without any further claim for compensation.
By Customer/Agent:
| Notice Period Before Departure | Refund Policy |
|---|---|
| More than 48 hours | 100% refund |
| 24–48 hours | 80% refund |
| 16–24 hours | 50% refund |
| Less than 16 hours | No refund |
| No-show | No refund |
Cancellations must be submitted via email: info@yachtmauritius.com
A no-show is defined as failure to arrive at the agreed meeting time and location.